About these terms
These terms describe use of the Thunder Auto Sales website and the general process for vehicle inquiries, purchase requests, seller submissions, delivery, and our satisfaction return offer. Our current company and contact details appear below.
Review the vehicle listing, the applicable Buyers Guide, sale documents, and any written warranty terms before agreeing to a purchase. Vehicle-specific documents and applicable consumer law continue to govern the transaction. These website terms do not remove a right or remedy that cannot lawfully be excluded.
Using the website and submitting a request
You can browse available inventory and contact us for information. A vehicle inquiry, Contact Us message, Buy It Now request, or Sell Your Car submission starts a conversation with our team.
A form submission does not charge you, complete a sale, reserve a vehicle, transfer title, or guarantee that a vehicle will remain available. A purchase proceeds only after the parties confirm the vehicle, price, terms, and required paperwork. Any separately agreed reservation or payment arrangement must be confirmed with the dealership.
Provide accurate details and contact information that you are authorized to use. Do not submit information about another person without an appropriate reason or permission.
Vehicle descriptions, condition, and availability
Listings can include year, make, model, trim, mileage, VIN, stock number, features, photographs, condition, and title information. Ask our team about any point that matters to your decision and confirm current availability before arranging travel, transport, or a purchase.
Pre-owned vehicles can have wear, prior use, and individual condition differences. Available history information and photographs should be reviewed together with the vehicle-specific documents and any opportunity to inspect the vehicle. A listing does not imply a certification, accident-free history, inspection program, or manufacturer warranty unless that information is expressly provided for the vehicle.
Editorial automotive photographs used to illustrate a page are not photographs of a specific vehicle offered for sale. Use the individual listing for its actual vehicle photos and details.
Prices, charges, and payment arrangements
Vehicle prices and delivery rates on this website are stated in U.S. dollars unless expressly identified otherwise. Confirm the vehicle price and an itemized transaction total with our team before purchase. Taxes, title and registration charges, delivery, and other separately agreed services must be addressed in the transaction paperwork.
Payment methods, due dates, deposits, and any balance are agreed directly with the dealership. A purchase-request form is not a payment authorization. An invoice identifies amounts and terms; it is not proof that funds have been received unless payment is expressly acknowledged.
If a listing contains a pricing or information error, our team will explain the correction before you agree to the transaction. Changes to a website listing do not by themselves change an already agreed written sale.
Buy Back Offer and satisfaction return warranty
If you are not happy with your vehicle, Thunder Auto Sales offers a return for a refund of the full vehicle purchase price within 60 days from delivery or 800 additional miles, whichever comes first. The dealership covers delivery of the vehicle back to us under this satisfaction return offer.
The time and mileage limits are alternatives that end the same return window. Reaching either limit ends that window, even if the other limit has not been reached. Additional mileage is measured from the vehicle's odometer reading at delivery.
To request a return, contact us before either limit is reached. Share the vehicle stock number, delivery date, and current odometer reading. Our team will coordinate return pickup, the vehicle's return to the dealership, and the full vehicle purchase price refund. We will confirm arrangements and keep you informed as the return is processed.
The Buy Back Offer & Warranty page explains this process. The offer is a satisfaction return warranty. Any additional repair or component coverage must be described in the written terms applicable to the specific vehicle. This offer does not limit other rights you may have under applicable law.
Vehicle warranty documents and consumer rights
Ask to review the applicable Buyers Guide and any written warranty documents before purchase. Any additional dealer, manufacturer, or third-party warranty should identify its coverage, duration, and how to request service. A general website description does not replace the vehicle-specific written documents.
The satisfaction return offer described above remains a dealership promise on its stated terms. Website wording does not cancel rights or disclosures that applicable law or the Buyers Guide requires. If you have a question about a warranty or a difference between documents, contact us before signing so the details can be addressed in writing.
The Federal Trade Commission's used-car information provides general consumer guidance about the Buyers Guide, return policies, and warranty documents.
Delivery across the United States and Canada
We coordinate vehicle delivery across United States & Canada. The published transport rates are $1.85 per mile for open car carrier transport, $1.85 per mile for enclosed trailer transport, and $1.85 per mile for flatbed trailer transport, in U.S. dollars.
Delivery distance is based on the road route from the dealership to the destination. The website estimator provides an illustration based on the distance entered; our team confirms the route, mileage, transport setup, quote, and schedule with you before dispatch.
Arrival estimates can change with carrier schedules, traffic, weather, route conditions, and cross-border coordination. Share accurate delivery details and any access or loading requirements. For a Canadian delivery, the vehicle-specific documentation, cross-border arrangements, and responsibilities must be confirmed before scheduling.
Return delivery under our satisfaction return offer is covered by the dealership as described above. See Delivery for the transport options and planning process.
Selling your vehicle to us
The Sell Your Car form lets you share information for our team to review. Initial photo uploads are not required. We will contact you for photos and any further vehicle, ownership, title, or condition information needed to consider the vehicle.
A submission does not commit either party to a sale and does not guarantee an offer or a particular value. Any offer or purchase must be confirmed with our team after the relevant information has been reviewed and the parties agree to written terms.
Customer communications and privacy
When you submit a form and agree to be contacted, we may follow up about that request by the phone number or email you provide. Tell our team if you prefer a particular contact method or want to stop optional follow-up. Transaction-related communications may still be needed for an active purchase, shipment, return, or required notice.
Our Privacy Policy explains information handling, and our Cookie Policy explains essential technologies and optional marketing choices. Contacting us is separate from consenting to optional marketing cookies.
Responsible use and website materials
Use the website for legitimate vehicle research, inquiries, and related dealings. Do not attempt to access private staff systems or customer documents, interfere with the service, submit malicious material, or send spam or misleading requests.
Website text, design, photographs, and other materials belong to their respective owners or are used with permission. You may use the website to support your own vehicle research. Reuse of materials beyond that purpose requires the relevant owner's permission where required by law.
Links to external services are provided when useful. Their own terms apply when you use those services directly.
Changes, questions, and resolving concerns
We may update website information and these terms as our services or requirements change. The last-updated date identifies the terms published here. A later website change does not by itself take away a right under your existing written sale documents, an applicable return offer, or consumer law.
If you have a concern, contact Thunder Auto Sales with the stock number or transaction reference and a description of the issue. Our team will review the information and discuss the next steps with you. Nothing here prevents you from using a remedy or contacting a consumer authority available under applicable law.
Contact Thunder Auto Sales
Use the details below for questions about this policy or a request relating to your information or transaction.
Thunder Auto Sales
- Our location
- 1030 S Dirksen Pkwy, Springfield, IL, 62703
- Call our team
- (217) 912-4893
- Email us
- [email protected]
- Business hours
- Monday–Saturday, 9 AM–6 PM
